01
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Your orders will appear automatically in the Orders area of your NIO account.
Orders
Check an order.
Enter the order number and email used at checkout. Live lookup activates once the order service is connected to production data.
Order lookup
Find your purchase.
Use the order number from your confirmation email and the email used at checkout.
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Everything you ordered, in one place.
Order history is designed to include status, thumbnails, totals, receipts, tracking, returns and support actions.
View account ordersHow it works
What this page covers.
01
Signed in?
Your orders will appear automatically in the Orders area of your NIO account.
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