01
Registered devices
Signed-in customers can review registered devices and associated warranty dates.
Warranty
Warranty duration and coverage are stored per device model or SKU rather than assumed globally.
01
Signed-in customers can review registered devices and associated warranty dates.
02
The account flow provides a clean place to begin a support request once the support provider is connected.
Questions
Warranty duration is designed to be stored per SKU or device model so different products can have different coverage.
Registered devices have a dedicated account area for warranty dates, support and documentation.
Device Support is the entry point for model-specific setup and technical help.
How it works
Coverage follows the exact supported SKU or device model.
Registered devices and eligible orders can surface coverage in the customer account.
Technical help and warranty actions stay linked to the model that needs support.
Stay close
Useful updates from NIO. No constant noise.